Frequently Asked Questions
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A: Currently most UK policies will not usually cover our registration or consultation fees. International policies may cover our consultation fees, these must be paid and then claimed back by the patient. Your existing health insurance may cover the cost of clinically indicated investigations, x-rays or referrals.
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A: No. However, so that we are aware of your pre-existing health needs, we would request that all new patients complete our confidential Health Questionnaire Form prior to their first consultation.
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A: We aim to complement the service you get from the NHS, not replace it. But this does not mean you cannot choose to see us for any aspect of your medical care.
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A: We issue private prescriptions if a medication is indicated. Many items can be less expensive on private prescriptions, and these prescriptions can be dispensed at any retail pharmacy. These do not qualify for the NHS fixed charge (or free to children) prescription.
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A: Depending on your wishes, your consultation with us can remain confidential or we can advise your NHS GP that we have seen you, to inform them of health problems, test results, medication prescribed or any referrals made. It is very important that your GP has this information so that your medical notes are as up-to-date as possible. However, discretion and confidentiality are paramount to us. We are always happy to discuss this with you further at the time of the consultation.
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A: We are grateful for any feedback, both positive and negative, so we can continue to improve our care we deliver. If there are any issues, feedback or complaints about the service, please contact Dr Jobling or the GMC / CQC if more serious.